







Free written scope consultation - allowances, timeline, and change-order rules on paper before a single trade is scheduled
Toto Construction in Plano, TX | Penhallow Remodeling Dallas
We provide independent Toto installation and repair across Plano, and the thing that sets our work apart is simple: we know how Plano’s hard water and strict HOA rules affect Toto equipment. A toilet that works fine in Dallas might fail differently here. Call (940) 204-5368 and we’ll give you a number before we pick up a tool, as Trevor Nash likes to say.
Why Plano Residents Choose Us for Toto Service

Trevor Nash grew up around construction in Los Angeles, picked up his first framing hammer at fourteen, and trained at Los Angeles Trade-Technical College before bringing his crew to the Dallas area. We’ve worked jobs from Oak Cliff bungalows to newer builds near White Rock Lake, and now we handle Toto installations and repairs throughout Plano. Our Toto sales & service work isn’t manufacturer-affiliated or authorized, but it is built on years of hands-on installations and repairs across Plano’s construction-heavy remodels. We’ve learned exactly where Toto products fail here and what accelerates those failures.
We use OEM Toto parts for critical components like flush valves and fill valves because they preserve the performance Toto engineered. For cosmetic or non-structural pieces, we’ll recommend quality aftermarket options that keep your costs down. We’re straight about which makes sense for your situation. Every technician who walks into your Plano home is background-checked and in uniform. A live person answers the phone 24/7, not a voicemail maze. And every job comes with a written price before work starts, plus our 365-Day Done Right Promise: if the repair fails inside the guarantee period, we come back and fix it at no charge.
Styles & brands we work with







Common Toto Construction Problems We Solve in Plano
- Phantom flushes from mineral-caked flush valve seals. Plano’s hard water leaves calcium and mineral deposits on the flush valve seal. Over time, the seal degrades and water leaks slowly from tank to bowl, and the toilet runs briefly on its own. We replace the seal with an OEM Toto part and the phantom flush stops.
- Fill valve diaphragm failure from sediment. Sediment in Plano’s water supply wears out the diaphragm inside the fill valve. The tank refills slowly, or the toilet runs constantly. An OEM fill valve replacement usually solves both problems in under an hour.
- Tornado flush jet clogging. Toto’s Tornado flush system uses angled jets that swirl water around the bowl. Calcium buildup from Plano water narrows those jets and weakens the flush. We descale and, if needed, replace the affected components so the bowl rinses fully again.
- Cracked tank lids from winter temperature swings. Plano sees rapid temperature shifts in winter, and porcelain doesn’t like that. A tank lid can crack from thermal stress. We source genuine Toto replacement lids so you’re not stuck with a mismatched tank.
- Weak flush after a remodel in newer west Plano homes. When granite, tile, or cabinet work sends fine dust into the water supply line, the fill valve and jets clog. We see this on newer west-side brick and stone homes where remodels are common. We clean the system and replace what’s needed.
Toto Service in Plano: What Local Conditions Mean for Your Equipment
Plano’s HOA rules are tighter than most cities, and that shapes how we install Toto equipment. Many Plano neighborhoods with homes built in the 1980s and 1990s have covenants requiring Bathroom Remodeling in Plano to keep the original footprint and exterior venting. In the older east-side ranch homes near Harrington Park, moving a wall to fit a standard toilet rough-in can trigger an HOA review. So we often install Toto toilets with rear-outlet or concealed tank designs that work without altering walls or rooflines. That’s a Plano-specific solution. A contractor who works mostly in Richardson or Irving might not think to ask about HOA architectural review before quoting a toilet replacement. We do. Plano’s housing stock is overwhelmingly brick-veneer on post-tension slab foundations, and the east-side neighborhoods have pier-and-beam scattered in. Slab work is expensive; avoiding it matters. Installing a rear-outlet Toto instead of relocating a drain in a post-tension slab can save thousands and keep your HOA quiet.
Toto Models & Products We Service in Plano
We service the Toto lines most common in Plano bathrooms: the Drake II, Ultramax II, Promenade, and Supreme II. We stock OEM flush valves, fill valves, flappers, and tank-to-bowl gaskets for these models locally, which means faster turnaround when your toilet is down. We also handle Toto washlets and bidet seats, including low-water-pressure issues common in older Plano neighborhoods. When a part isn’t in stock, we order directly from Toto distribution channels rather than guessing with universal-fit pieces that often leak or run noisy.
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AfterToto Service Pricing in Plano

Here’s what you can expect on a Toto service call or installation in Plano. The exact number depends on your model, what failed, and whether we’re working around existing plumbing or doing a fuller remodel.
| Service | Price Range |
|---|---|
| Toto toilet replacement part (flush valve or fill valve) with labor | $150 – $400 |
| Full Bathroom Remodeling | $9,000 – $28,000 |
| Bathtub Replacement | $800 – $3,000 |
| Tub-to-Shower Conversion | $3,500 – $10,000 |
Most single-part Toto repairs land between $150 and $400 with labor included, and we hand you a written price before any work starts. That number doesn’t change unless you decide to change the scope. A free estimate includes the diagnosis, the part cost, the labor, and when we’ll arrive. Call (940) 204-5368 for an exact quote; estimates are free.
Serving Plano, TX - Our Local Coverage Area
We’re based in the Plano area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs – Toto Construction in Plano
Why does my Toto Drake II sometimes run briefly after flushing in my Plano home? A brief run after flushing is almost always the flush valve seal starting to fail from Plano’s hard water mineral buildup. The seal no longer holds water completely, so the tank slowly loses water and the fill valve kicks in. An OEM seal replacement fixes it. Call (940) 204-5368 to schedule the repair; the diagnosis is part of the free estimate.
Can you repair a Toto washlet that has low water pressure in Plano’s older neighborhoods? Yes, we can. Low water pressure in a washlet in older east-side Plano neighborhoods is often a clogged inlet filter or a failing check valve, not a supply issue. We clean or replace the filter and test the unit before we leave.
Do Plano building codes require any special permits for replacing a Toto toilet with a different rough-in size? In most Plano homes, a same-rough-in toilet swap doesn’t need a permit. If your new Toto has a different rough-in and we must move the flange, especially on a post-tension slab, that usually requires a permit and careful work because you can’t cut into those slabs freely. We pull permits when they’re needed and pass the inspections. Call (940) 204-5368 and we’ll tell you whether your specific swap needs one.
My Toto Ultramax II has weak flush after a recent remodel in west Plano. What could be wrong? In west Plano, where remodels are common in the newer brick and stone homes, construction dust and debris often enter the water supply line and clog the fill valve or the Tornado flush jets. We clean the system and replace the fill valve if the diaphragm is damaged. That usually restores the full flush pressure.
How do you handle Toto product warranties when you are not a Toto-authorized dealer? Toto’s product warranty covers the fixture itself, not the labor. We handle installation and repair labor under our own written guarantees: the 365-Day Done Right Promise and a free return visit if a repair fails inside the guarantee period. If a Toto part fails under its own warranty, we’ll help you navigate the claim. For an exact quote, call (940) 204-5368.
Service Areas Near Plano
We serve homeowners throughout Plano and the surrounding areas. Our Plano service area covers the city’s master-planned subdivisions from the east-side ranch neighborhoods to newer west-side builds. We also take Toto calls in Toto service in Irving and Toto service in Dallas, plus Richardson, Rowlett, and Heath.
Book Your Toto Service in Plano Today
If your Toto toilet is running, weak, or leaking in Plano, call (940) 204-5368. We’ll answer, schedule a time, and show up with the right parts and a written price. Trevor runs the crew, and he’ll make sure you know exactly what you’re paying before any work starts.
Written by Trevor Nash, Owner at Penhallow Remodeling Dallas, serving Plano since 2004.












